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Value for Money
Hi. I just wanted to say I
ordered a delivery tonight. I
ordered x3 oxtail - 2 with rice,
one without. 2 dumplings, drink,
jerk chicken - no rice &
coleslaw. I was told there wasnt
any jerk chicken left but there
were 2 stewed chicken, so ordered
stewed instead of jerk.
The order came to £32 but I
tipped the driver & paid £36. I
wasnt told the order was
incomplete & chicken had been
replaced with all oxtail.
The delivery was for my sons 19th
birthday - so a celebration. I
dont eat oxtail, so couldnt eat
anything as ordered chicken.
Are you prepared to compensate me
in any way? I tried to ring but
you had closed. What my 2 sons
ate they enjoyed but
unfortunately I couldnt join them
in the birthday meal. The lovely
lady who took my order did say
she was new but she explained
there was no jerk chicken, only
stewed, so that's what I thought
I'd get. She even kindly rang me
back to confirm the price. I have
no fault with her or your
delivery driver. Just wrong item
delivered which meant I couldnt
eat. We love your food & gave you
a really good review online a
while ago. That wont change but I
was so disappointed.
Food is absolutely wonderful,
however we are missing the cake
we ordered? We were told that
there was one delivery driver on
tonight which is totally fine,
however would it be possible to
be refunded for our cake please?
Our order number is 1082864124
Food is amazing! I have ordered
twice from her in the last 2/3
weeks! Only slight negative
comment I will make is more sauce
is needed on the curry goat as
the rice can get a bit dry but
the flavour is AMAZING
Please add plantain & jerk
chicken to the online order menu.
I’ve been coming here for a
while now and All your staff are
always polite and friendly..
Except for yesterday night around
8 pm When I came into your
takeaway restaurant with my
partner! The Jamaican lady (full
mask on and looking like she
bleaches her skin) was totally
rude and argumentative! It’s
not what she said initially, but
how she said it and her tome that
annoyed me! When I replied to her
she became more rude and
obnoxious even shouting etc. To
the point I lost my temper and
began being even more rude!
I’ve never been made to feel
this way and I’m not the sort
of person to argue with people
for NO reason! For your staffs
attitude and rudeness I will not
be coming back to your place
(especially if she still works
there). It’s a shame because I
really like your food and the
most of your staff (not
forgetting mama p and her son at
the barber shop).
I do apologise for loosing my
temper but I do not apologise for
retorting in a assertive manner
to your rude and distrusting
great food, great tasting and
would defo order again even if
the wait was a bit long.